Frequently asked Questions:
What if I dont have an SA ID when trying to create a Howler account:
- If parents are International (or don't want to put in there SA ID) please select the country you are from (any country except South Africa), you will then only be asked for your gender and date of birth instead of an ID number.
Why must I capture my daughter's details0?
- During the purchasing process, you will be required to capture your daughter's name (1st initial & surname also fine) for the prize draw.
- We need her grade number to determine the grade that buys the most tickets as this grade wins the much coveted Grade Party 🎈✨
- Please only answer this question once (ticket 1), we will use ticket 1's daughter info and replicate it ourselves so that you don't need to enter it multiple times.
What if I have more than one daughter at the school?
- You will be asked 'how many girls are you buying tickets for' eg 1, 2 or 3. Your selection will generate further spaces to fill in all your daughters' details.
- Tickets will automatically be apportioned equally between their grades.
Should I print my tickets?
- No, you do not need to print your raffle ticket. Each ticket will automatically be entered into the draw.
What if I am really struggling to buy tickets?
- It could be connectivity issues, please try again in a while.
- Please try using your computer rather than your phone.